Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: October 11, 2025
Your Privacy Matters
At 7oh.gg, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Personal Information:
When you place an order or create an account with us, we collect:
- Contact Information: Name, email address, phone number
- Shipping Information: Delivery address, city, state, ZIP code
- Billing Information: Billing address (payment details are handled by third-party processors)
- Order History: Products purchased, order dates, order amounts
- Account Information: Username, password (encrypted), affiliate data if applicable
Automatically Collected Information:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on site, referral sources
- IP Address: For fraud prevention and geographic restrictions
- Cookies and Local Storage: Session data, shopping cart, age verification status, affiliate tracking
Voluntary Information:
- Communication with customer support
- Product reviews or feedback
- Affiliate program applications
- Newsletter subscriptions
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing and Fulfillment:
- Process and ship your orders
- Send order confirmations and shipping notifications
- Handle returns, refunds, and customer service inquiries
- Maintain order history for your convenience
Account Management:
- Create and maintain your customer account
- Process affiliate commissions and track earnings
- Store credit and rewards management
- Authenticate your identity and secure your account
Legal Compliance:
- Verify age requirements (21+ for all purchases)
- Prevent shipments to restricted locations
- Detect and prevent fraudulent activity
- Comply with applicable laws and regulations
Communication:
- Respond to your inquiries and provide customer support
- Send transactional emails (order updates, account notifications)
- Send promotional emails (only if you've opted in)
- Notify you of product availability or special offers
Website Improvement:
- Analyze site usage and customer behavior
- Improve website functionality and user experience
- Test and optimize our services
- Develop new features and products
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:
Service Providers:
- Shipping Carriers: USPS, UPS, FedEx (to deliver your orders)
- Payment Processors: Cryptocurrency processors, Cash App, Venmo, credit card processors (to process payments securely)
- Email Services: To send transactional and promotional emails
- Web Hosting: To host and maintain our website
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements:
We may disclose your information if required by law, court order, or government request, or to:
- Comply with legal processes
- Enforce our Terms of Service
- Protect the rights, property, or safety of 7oh.gg, our customers, or others
- Prevent fraud or illegal activity
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change via email or website notice.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: SSL/TLS encryption for all data transmission
- Secure Storage: Encrypted database storage for sensitive information
- Password Protection: Passwords are hashed using bcrypt
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Security Audits: Ongoing monitoring and security updates
- PCI Compliance: Payment information is processed by PCI-compliant third parties
While we take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.
Types of Cookies We Use:
- Essential Cookies: Required for site functionality (session management, shopping cart)
- Age Verification: To remember that you've confirmed you're 21+
- Affiliate Tracking: To credit affiliates for referred sales
- Functional Cookies: To remember your preferences and improve user experience
You can control cookies through your browser settings, but disabling essential cookies may affect site functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law:
- Order Information: Retained for 7 years for tax and legal compliance
- Account Information: Retained until you request deletion or account closure
- Customer Support: Retained for 3 years
- Marketing Data: Retained until you unsubscribe or request deletion
- Website Analytics: Aggregated data retained indefinitely; individual data deleted after 2 years
After the retention period expires, we will securely delete or anonymize your personal information.
7. Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability:
- Request a copy of the personal information we hold about you
- Receive your data in a portable, machine-readable format
Correction:
- Update or correct inaccurate information through your account settings
- Contact us to correct information you cannot change yourself
Deletion:
- Request deletion of your personal information (subject to legal retention requirements)
- Close your account at any time
Marketing Opt-Out:
- Unsubscribe from promotional emails using the link in any marketing email
- Opt out of SMS marketing by replying "STOP"
Object to Processing:
- Object to certain uses of your information for marketing purposes
To exercise any of these rights, contact us at orders@7oh.gg. We will respond within 30 days.
8. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Legal Basis: We process your data based on contractual necessity, legal obligations, and legitimate interests
- Data Transfers: If we transfer your data outside the EEA, we use appropriate safeguards
- Right to Lodge a Complaint: You may file a complaint with your local data protection authority
- Automated Decision-Making: We do not use automated decision-making or profiling
Note: We currently do not ship to the EU, but we respect the rights of EU visitors to our website.
9. CCPA Compliance (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request details about the personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information (subject to exceptions)
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
To exercise your CCPA rights, contact us at orders@7oh.gg.
10. Children's Privacy
Our website and products are intended for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21 years of age. If we discover that we have inadvertently collected information from someone under 21, we will promptly delete that information.
If you believe we have collected information from someone under 21, please contact us immediately at orders@7oh.gg.
11. Third-Party Links
Our website may contain links to third-party websites (such as payment processors or affiliate partners). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Email Marketing
If you opt in to receive marketing emails, we may send you:
- New product announcements
- Special offers and promotions
- Restocking notifications
- Company updates
You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at orders@7oh.gg. Unsubscribing from marketing emails will not affect transactional emails related to your orders.
13. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity. Because there is no common understanding of how to interpret DNT signals, our website does not currently respond to DNT browser signals. We do, however, provide you with choices about data collection and use as described in this Privacy Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last Updated" date.
If we make material changes, we will notify you by email (if you have provided an email address) or by posting a prominent notice on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: orders@7oh.gg
- Website: https://7oh.gg
- Subject Line: "Privacy Policy Inquiry"
We will respond to your inquiry within 30 days.
Additional Policies
For more information about your rights and our practices, please also review our: